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Peer AI Benchmark

Where do you stand? See how companies in your industry are progressing on the AI Value Realization Curve, the adoption-value gap, and function-level maturity — all backed by evidence.

Value Realization Curve — Financial Services

Where companies in your industry sit on the 4-stage AI value journey

Stage Distribution (8 companies)

5
3
ExperimentationIntegrationOptimizationTransformation

Visa

Stage 4: Transformation

9

Bank of America

Stage 4: Transformation

8

Ping An

Stage 4: Transformation

8

JPMorgan Chase

Stage 3: Optimization

8.5

Mastercard

Stage 3: Optimization

7.5

Morgan Stanley

Stage 3: Optimization

7.5

Capital One

Stage 3: Optimization

7.5

Goldman Sachs

Stage 3: Optimization

6.5

Maturity Score

Finance & Accounting × Financial Services

No maturity data available for Finance & Accounting in Financial Services.

Adoption vs. Value Gap — Financial Services

High adoption + low value = wasted investment. Low adoption + high value = untapped opportunity.

75%

Avg Adoption

64%

Avg Value

+11pt

Gap

Visa

-5pt gap

Adoption

85%

Value Realization

90%

$40B fraud prevented; AI embedded in core payments processing

Ping An

0pt gap

Adoption

85%

Value Realization

85%

80% of 1.5B inquiries via AI; 93% policies instant processing

Bank of America

+10pt gap

Adoption

90%

Value Realization

80%

90%+ Erica employee adoption; 50% IT support reduction; $4B AI/tech investment

Morgan Stanley

+28pt gap

Adoption

98%

Value Realization

70%

98% advisor adoption of AI Assistant; value quantification limited

JPMorgan Chase

+5pt gap

Adoption

80%

Value Realization

75%

~80% of 318K employees on LLM Suite; ~$2B annual AI benefits estimated

Capital One

+10pt gap

Adoption

65%

Value Realization

55%

AI-native architecture on AWS; 100M+ customers served; limited public ROI data

Mastercard

+10pt gap

Adoption

55%

Value Realization

45%

Agent Pay early deployment; Decision Intelligence in production

Goldman Sachs

+25pt gap

Adoption

40%

Value Realization

15%

Anthropic partnership for agents; no deployed production results yet

Get a Full Benchmark PDF

Want a detailed benchmark comparing your organization against industry peers? The full Enterprise AI 2026 report includes comprehensive peer analysis for every industry and function.

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